Support

Use this page for help with TradingNX Risk Manager accounts, ChatGPT connection, dashboard access, billing, privacy requests, and technical issues.

How to reach us

Contact TradingNX through the support channel shown in your TradingNX account or through the contact options on TradingNX.com.

What to include

Include the email address used for your TradingNX account, the feature you were using, and a short description of the issue. For ChatGPT plugin issues, mention whether the issue happened during account connection, risk calculation, saved profile access, daily tracker, or report export.

Do not send secrets

Do not send broker passwords, exchange API keys, MFA codes, wallet keys, full payment card numbers, or other secrets. TradingNX Risk Manager does not need these details to provide support.

Privacy and account requests

For privacy, account deletion, data access, data export, data correction, or ChatGPT connection revocation requests, contact TradingNX through your account support channel and clearly describe the request.